<aside> <img src="/icons/mail_pink.svg" alt="/icons/mail_pink.svg" width="40px" /> [email protected]

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<aside> <img src="/icons/map-pin-alternate_pink.svg" alt="/icons/map-pin-alternate_pink.svg" width="40px" /> Gaborone, Botswana

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<aside> <img src="/icons/phone_pink.svg" alt="/icons/phone_pink.svg" width="40px" /> (+267) 78440744

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<aside> 👋 Hi, I’m Thabiso.

I’m a detail-driven Brand and Digital Marketing Strategist with hands-on experience supporting brands through social media management, website updates, customer service, and project coordination. I specialize in helping busy founders, teams, and growing businesses stay organized, visible, and consistent online — without overwhelm. With a background in retail management and strong digital skills, I bring a rare mix of people skills, structure, and creativity to every role I take on. I thrive in remote environments, adapt quickly to new tools, and take full ownership of tasks once onboarded.

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Skills

• Virtual Assistance & Admin Support
• Digital Marketing & Communications Support
• Social Media Management & Content Scheduling
• Website Design & Updates (No-Code)
• Customer Support (Email, DM, Chat)
• Project & Task Management
• CRM Management & Lead Tracking
• Content Creation & Basic Graphic Design
• Calendar, Email & Travel Coordination

Tools

• Project Management: Asana, Trello, ClickUp, Notion
• Communication: Slack, Gmail, Outlook
• Web & CMS: WordPress, Lovable
• CRM & Marketing: HubSpot, Meta Business Suite
• Design & Content: Canva
• Office Suites: Microsoft Word, Excel, Outlook
• Google Workspace: Docs, Sheets, Slides, Drive
• Social Media Platforms: Instagram, Facebook, X, LinkedIn, TikTok

My Work

Social Media Management

Luu’s Thrifty Spot

Facebook Page Setup and Profile Management

Tiktok Profile Setup and Management

Luu’s Thrifty Spot | Social Media Launch

Timeline: Jan 14 - Feb 10 (Under 30 days)

The Objective: Build a digital presence for a startup thrift brand (shoes, bags, books) from zero.

The Results TikTok (Growth Engine): Achieved 17.6K+ views on only the 3rd video posted. Focused on high-intent engagement with 101 saves, proving the content's ability to stop the scroll and drive interest in preloved inventory.

Facebook (Operations): Established the professional storefront and dashboard infrastructure. Currently in the "early-seed" phase, focusing on building a credible brand identity for customer inquiries.

Key Skills Demonstrated: Viral Content Strategy: Cracking the TikTok algorithm within 5 days of account creation. Platform-Specific Tactics: Using TikTok for massive reach while maintaining Facebook as the official business hub. Niche Positioning: Presenting thrifted items as high-value, "must-have" finds.

Website Design

Haven Health Bush Spa | Website Design and Lead Generation

Project Scope: Full Website Build for a Luxury Beauty Spa

Transitioned the brand from “local secret” to aan accessible digital destination. The design prioritizes minimalist, high end aesthetic that reflects the spa’s tranquil environment while focusing on user conversion.

Core Features Visual Storytelling: A cohesive Homepage and ‘Our Story’ section designed to build brand trust and emotional connection.

Conversion-Optimized: A streamlined Lead Generation form on the contact page to capture bookings and enquiries efficiently.

Local SEO Integration: Embedded interactive mapping to ensure easy navigation for physical foot traffic.

The Result: A mobile-responsive “calm-tech” interface that balances luxury branding with clear, functional path to booking.

Kitlano Media

Kitlano Media | Web Design & Automation

Project Scope: Brand identity and website development for a niche Digital Marketing Agency.

The Strategy: Developed a professional, high-trust digital presence tailored specifically for Christian businesses and organizations. The design balances modern agency aesthetics with values-driven messaging.

Key Features

• AI-Powered Engagement: Integrated a custom Chatbot to provide 24/7 automated customer support and lead qualification, reducing manual response time.
• Niche Authority: Crafted a visual and copy strategy that resonates with faith-based stakeholders, emphasizing integrity and community impact.
• Strategic UX: A clean, service-oriented layout designed to move prospects quickly from "Awareness" to "Consultation."

The Result: A functional, automated business hub that positions Kitlano Media as a tech-forward leader in a specialized market.

Woodlane