<aside> <img src="/icons/mail_pink.svg" alt="/icons/mail_pink.svg" width="40px" /> [email protected]

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<aside> <img src="/icons/map-pin-alternate_pink.svg" alt="/icons/map-pin-alternate_pink.svg" width="40px" /> Gaborone, Botswana

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<aside> <img src="/icons/phone_pink.svg" alt="/icons/phone_pink.svg" width="40px" /> (+267) 78440744

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<aside> 👋 Hi, I’m Thabiso.

I’m a detail-driven Brand and Digital Marketing Strategist with hands-on experience supporting brands through social media management, website updates, customer service, and project coordination. I specialize in helping busy founders, teams, and growing businesses stay organized, visible, and consistent online, without overwhelm. With a background in retail management and strong digital skills, I bring a rare mix of people skills, structure, and creativity to every role I take on. I thrive in remote environments, adapt quickly to new tools, and take full ownership of tasks once onboarded.

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Skills

• Virtual Assistance & Admin Support
• Digital Marketing & Communications Support
• Social Media Management & Content Scheduling
• Website Design & Updates (No-Code)
• Customer Support (Email, DM, Chat)
• Project & Task Management
• CRM Management & Lead Tracking
• Content Creation & Basic Graphic Design
• Calendar, Email & Travel Coordination

TOOLS I USE

PRODUCTIVITY & ORGANIZATION

• Project Management: Asana, Trello, ClickUp, Notion
• Communication: Slack, Gmail, Outlook
• Web & CMS: WordPress, Lovable
• CRM & Marketing: HubSpot, Meta Business Suite
• Design & Content: Canva
• Office Suites: Microsoft Word, Excel, Outlook
• Google Workspace: Docs, Sheets, Slides, Drive
• Social Media Platforms: Instagram, Facebook, LinkedIn, TikTok

MY WORK

Website Design - Braintec Services (Pty) Ltd

Link to Website: https://brainteccleaning.com

Description: Braintec Services started off with a focus on providing cleaning services. With time, they have grown to become a manufacturer and seller of cleaning products. Which is the main reason for the website keeping its main focus on retail and giving the same feel. The founder and director requested for the website to stay on brand (colors and typography).

Braintec Window Branding Design

SOCIAL MEDIA MANAGEMENT

Luu’s Thrifty Spot | Social Media Launch

Timeline: Jan 14 - Feb 10 (Under 30 days)

The Objective: Build a digital presence for a startup thrift brand (shoes, bags, books) from zero.

The Results TikTok (Growth Engine): Achieved 17.6K+ views on only the 3rd video posted. Focused on high-intent engagement with 101 saves, proving the content's ability to stop the scroll and drive interest in preloved inventory.

Facebook Page Setup and Profile Management

Tiktok Profile Setup and Management

Facebook (Operations): Established the professional storefront and dashboard infrastructure. Currently in the "early-seed" phase, focusing on building a credible brand identity for customer inquiries.

Key Skills Demonstrated: Viral Content Strategy: Cracking the TikTok algorithm within 5 days of account creation. Platform-Specific Tactics: Using TikTok for massive reach while maintaining Facebook as the official business hub. Niche Positioning: Presenting thrifted items as high-value, "must-have" finds.